Archive for June, 2007
Information Barchitecture
Monday, June 25th, 2007Getting back to this story…
A few weeks ago I spent two and a half hours standing (literally) at the counter of the US Airway check-in counter trying to secure a ticket to San Francisco using a free travel voucher. (No the online experience just didn’t work for this one. Another story.)
For most of that […]
Save My Authenticity!
Wednesday, June 20th, 2007A curious bit of personal history came to mind after I read Rachel Clarke’s blog post about an online game (SaveMyHusband.com) which is based on a fake kidnapping. Rachel picked up on my ‘We Were Framed’ post in which I explain how we use ‘frames’ to distinguish the real from the fake. She also summarized […]
Thanks a Lottery!
Saturday, June 16th, 2007The guy in the copy shop was gesticulating to one of his customers.
“I almost won 37 million this week!”
“What d’ya mean?”
“That guy who won the jackpot – he bought it at the same store I get my tickets!”
The customer chuckled and checked his copies – perhaps imagining, as I was, what it would be […]
Customer Relations and User Relations
Tuesday, June 12th, 2007The last straw was the toddler ramming his stroller into the stranger’s legs for the third time. The child’s mother was behind a mountain of luggage filling out name tags. A slightly older sister was orbiting at high volume trying to get someone’s attention. Anyone’s.
I concurred, as did the long queue of passengers waiting for […]
Icon Wars : The Perpetual Search for Meaning
Saturday, June 9th, 2007It’s five days to the software release date. Do you know what your icons mean?
Icon design is like an endless skirmish amongst transient zealots. I wish I had a nickel for every time I’ve been involved in a debate over the meaning of icons. OK, maybe a dollar.
You might wonder what is there to […]
The Magic of Community Experience
Wednesday, June 6th, 2007Does technology have to be highly advanced in order to feel like magic?
An example of a very simple technology that produced a very powerful ‘magical’ experience came to mind last week while I was participating in a podcast at the Mesh 2007 conference. Jeff Parks arranged the podcast and invited a number of experts […]
Google Street View – The Way Finding of the Future?
Saturday, June 2nd, 2007A few weeks ago I spent two and a half hours standing (literally) at the counter of the US Airway check-in counter trying to secure a ticket to San Francisco using a free travel voucher. (No, the online efforts just didn’t work for this one. Another story.)
For most of that time I watched the […]
We Were Framed!
Friday, June 1st, 2007This is fun!
It’s amazing what can be done with inexpensive consumer level equipment these days. I like the aesthetic too. The wobbly camera, the jumpy edits, the music that catches the mood, the awareness of the camera by these guys who are hamming it up and having a good time. A nice cross between the […]